Nintendo Confirm Save Data Problem in Lumiose City - Pokemon X Y

Pokemon X & Y Nintendo 3DS games has released just a few days ago. With many new feature, this pokemon 3ds game success sell over four million units just in it's first two days.
But there is a problem regarding save data. Some players get problem when save game in lumiose city, after they save it and then load the game, the control will not response.

Through the official website, nintendo posted an article to confirm this problem and give solution for the players who get the problem. Here is the quotation from nintendo:

The Issue

In some rare cases, if the player saves the game in certain areas of Lumiose City (see below map), then ends the game, the controls will not respond when the saved game is reloaded.

How to Avoid This

Please make sure you don’t save the game while in the areas marked on the map below (blue area). You can still save the game anywhere else in Lumiose City, including inside buildings such as Pokémon Centers.

So if  I already get this problem, what should I do ? Should I reset the game, so I can play Pokemon X Y again ? You do not need to reset the game because nintendo still preparing an application to fix it, you just need to be patient to wait it in Nintendo eShop

Solution for Players Already Experiencing this Issue

We are preparing an application to recover saved game data for players whom this has happened to. This will be made available to download from Nintendo eShop as soon as possible.

Final statement from the article, nintendo apologizes for the problem that happen in Pokemon X & Y .

We apologize sincerely for any inconvenience and ask you to please keep an eye on our website over the coming days for the latest information and updates.

Source: Nintendo